Intelligent purchasing: How artificial intelligence can redefine the purchasing function

نویسندگان

چکیده

Artificial intelligence (AI) can affect all of a company’s functions, not least the purchasing department. In addition to automating and optimizing existing processes, AI opens up new opportunities for purchasers undertake new, strategic, collaborative, enduring missions. enables complex, strategic decision-making in an unpredictable, hostile environment. This article analyzes what extent improve performance First, review is undertaken how used purchasing. Thereafter, research follows exploratory, inductive, qualitative approach based on multiple case study following technologies: (1) Synertrade automated international system; (2) Silex matching (3) SAP Ariba decision support; (4) Jaggaer supplier relations management; (5) Ideapoke collaborative ideation innovative project management platform. The present study’s contributions lie its redefinition function, purchaser’s role, relationship policy, interdepartmental collaboration, involving, example, Marketing R&D.

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ژورنال

عنوان ژورنال: Journal of Business Research

سال: 2021

ISSN: ['1873-7978', '0148-2963']

DOI: https://doi.org/10.1016/j.jbusres.2020.11.050